Privacy Policy

Last Updated: July 2026

1. Introduction

Welcome to 9Library Management Systems. This policy explains how we collect, use, and handle information when you use our Admin SaaS Platform. Transparency and data security are our top priorities.

2. Information We Collect

We collect data necessary to provide our enterprise software services:

3. How We Use and Access Your Data

We use your data strictly to operate the software. Please Note: Our cloud database is hosted on secure platforms. While your data belongs entirely to you, our authorized system administrators have technical access to the database solely to provide customer support, fix technical bugs, perform server maintenance, and ensure the system runs smoothly.

Admin Responsibility: As a Library Admin, you act as the Data Controller for your students' data. You are strictly responsible for obtaining explicit consent from your students before uploading their personal information, photos, or Government IDs to our platform.

4. Data Sharing & Third-Party Processors

To provide a world-class, seamless experience, we partner with industry-leading third-party infrastructure providers. By using our service, you acknowledge that your data may be processed by our trusted partners. These include:

Crucial Assurance: We act purely as a data processor for your workspace. We strictly DO NOT sell your personal or student data to third-party marketers, advertisers, or data brokers.

5. Data Security

We take security seriously. Data cached locally on your device is encrypted (AES-256) to prevent unauthorized physical access. Data transmitted over the internet is secured using standard HTTPS/SSL protocols and Certificate Pinning to prevent interception. Sensitive uploaded documents (such as Verification IDs) are stored using highly secure, encrypted cloud buckets with strict access control policies.

6. Changes to This Privacy Policy

We will notify users of any material changes via email or in-app notification before they take effect. Any changes will be posted on this page, and your continued use of the Software after such changes constitutes your acceptance of the new policy.

7. Data Breach Notification

In compliance with the DPDP Act and Indian IT Rules, in the unlikely event of a data breach compromising sensitive student or admin data, we are committed to notifying affected users and relevant authorities within the legally mandated timeframe, alongside taking immediate mitigative actions.

8. Data Retention & Deletion Rights

We retain your workspace data only as long as necessary to provide our services. Upon subscription expiration, your account transitions to a read-only state. To protect you from accidental data loss, we retain your database for 90 days post-expiration before initiating permanent deletion.

Account & Data Deletion Mechanism: In compliance with Google Play Store policies and global data protection laws, you have the right to request the permanent deletion of your account and all associated student data at any time. To initiate a data deletion request, email us directly at the contact email below with the subject "Data Deletion Request". We will process your request and securely wipe your data within 7 business days.

9. Contact Us

If you have questions about this privacy policy, third-party data processors, or data deletion requests, please contact us at:

Email: [email protected]

Registered Address: Tehsil Chadoora, District Budgam, Jammu & Kashmir, India